Microblogging
Contents |
What is microblogging?
- See the Wikipedia article
Why microblog?
customer support
Customers and clients are more likely to ask simple questions and provide feedback in a microblogging environment. There is something official and permanent about an email or a phone call that commits a client to a 'process'. A microblog post can simply offer the feedback without the commitment.
institutional silo breaking
The group and tagging functionality can allow different groups talking about the same issues to find each other and collaborate outside the normal institutional structures allowing for more organic partnerships.
community building
The sharing of personal or professional information in a microblogging platform can allow for people to 'get to know' each other. This kind of community building can not only create opportunities for knowledge building, but also offer opportunities for legitimate peripheral participation.
rapid distributed project planning
When many people are working on the same issue in a distributed environment and on a timeline, microblogs can help facilitate the free flow of ideas without restricting it to a singular narrative.
Haiku in 140 characters
Is it possible?
