Pain Points

We're working to document the parts of the StatusNet experience that you've found painful. Be brief. Be honest. And let us know where you could have used a little extra documentation.

Tasks

 * 1) Edit this page and add your pain points below.
 * 2) Organize this page into categories according to the identified pain points. Don't worry about filling in the blanks.
 * 3) If you see a pain point that you know how to solve through documentation, please contribute to the Wiki (we'll be pulling the wiki into the official documentation and this is the fastest way to help out if you have a bit of time)!

See also http://identi.ca/tag/painpoint

SECURITY

 * The absence of any mention of security on this page previous to adding this (on 3/2/2012)
 * Unexplained and undocumented external site references reported by my browser when using StatusNet

People who use status.net/identi.ca
People who use status.net/indeti.ca as a service - posting 140 characters or less notices:
 * what can I do/how do I use - quick tour, explain/show features/terms
 * overview of "interface" - screenshot with arrows and descriptions of the main elements, like PCWorld does when explaining how to use software programs
 * for twitter users - what is similar, what is different, what can't I do (table with comparison)
 * what are the plugins how do i turn them on
 * how do i see translations/help translate.
 * how do i fnd clients that work with identica, whats the best one, how do i get it to work with x statusnet site
 * how do i turn off feature X
 * how do i import my twitter stream into my status net install
 * I'm having difficulty with an attachment @rejon @evan got any suggestions?
 * Identica shouldn't send me email notices when I'm logged on the web interface...
 * accidentally triggering shortcut commands in a post is confusing ("on x" "off x" -> error or enables/disables your notifs)
 * when geolocation turned off on !statusnet installs, the map still shows up! @nate #support
 * @nelsonko how do I add friends?
 * Newbie question heard: What is the Public Timeline? I think maybe pp want to see friends, not Public to start.
 * Documenting how to open hash tagged notices #painpoint #statusmtl
 * How do I know if a plugin is running as intended?
 * peopletags in general #painpoint #statusmtl
 * Following conversations between OMB sites in client apps like twhirl difficult #statusmtl #painpoint
 * geolocation too accurate #painpoint
 * Private groups/timellines requested by users, have to say not yet #painpoint
 * connect settings and user settings completely separate, hard for users to discover.
 * are these called dents or notices? #statusmtl #painpoint
 * explain to users why the buttons on the facebook app view of statusnet don't work #statusmtl #painpoint
 * so many tabs in the interface, hard to add more with plugins
 * i added a background pic to my profile, but i couldn't change transparency of the tabs at top #statusmtl #painpoint
 * Finding examples of openid sources, how to get and use them is not trivial. #painpoint
 * @xopher users have their own tagspace, as in http://identi.ca/xopher/tag/painpoint for example...
 * Understanding how to manage facebook setting from the facebook application rather than from the StatusNet side.
 * Remote subscription is insanely confusing
 * Just found out you could tag friends from @zach today. Needed to ask him how to do it. What other features do I not know about?
 * export data section on interface should have a minimize function
 * No obvious way to change language setting if we guessed wrong from browser
 * diff between groups and tags confuse people
 * finding service settings - eg. twitter/im integration
 * SMS setup confusing, limited to arbitrary providers
 * peopletags in general
 * howto find twitter and facebook integration in !StatusNet and general preferences seem spread out
 * clicking the indenti.ca logo shows public stream, not my friends streams. (confusing at first)
 * making users admins and moderators
 * I keep having to explain tagged subscriptions to people
 * Configuring plugins.
 * Unclear how to create a new group (only visible a tab on public timeline!)
 * Three-tab search interface is confusing; no obvious way to do things like search in your notices
 * Setting up Facebook integration is many steps, confusing
 * syndicating to Twitter was the biggest but I'm sure I had other #painpoints
 * how do i see translations/help translate.
 * how do i see translations/help translate.
 * Wording of Twitter mirror settings is confusing #statusmtl #painpoint
 * xmpp not telling the user the message is too long #statusmtl #painpoint

System administrator
Pain points for people who install/configure/administer a status.net installation:
 * No documentation of admin login & pass for a new status install, where is the admin panel?
 * How do i set up xmpp/meteord/activemq/sphinx
 * Having problems with apache virtual hosts/apache mod rewrite/memcached
 * What php extensions are needed, and which ones are for what functionality
 * how do i see the admin interface/moderator interface
 * how do i turn off feature X
 * what is a shell (cli) and how do I access it?
 * My hosting provider doesn't let me do x how do i do y?
 * How do I get the API on my StatusNet installation?
 * how do i turn off errors in the logs? like locale not found
 * the offline daemons crash, how do i make them restart automatically
 * why cant install.php make the mysql database?
 * what's the deal with fancy urls .htaccess and mod-rewrite
 * the readme is confusing can I have a cut an paste how to?
 * The whole installation of search thing was not clear optional or not...
 * making users admins and moderators
 * querks with different versions of PHP & Step by step setup on common linux server distros.
 * dreamhost install seems to not come configured with twitter bridge, yet status.net documents seems to suggest this is default
 * not clear how to install plugins
 * unsure about adsense?? need to show how to configure it and install it on the admin panel etc.

Developers
Pain points for people developing the status.net software and plugins:
 * how do i merge request/use git/get into helping code
 * how do i get more/see the debug
 * API documentation next to useless
 * Improve documentation for authn/authz - how do providers interact, different example configs, etc #painpoint !statusnet

Contributors - Documentation
Pain points for people who want to contribute to the documentation:
 * how do i see translations/help translate.