Articles

Ethical Decision Making Models and 6 Steps of Ethical Decision Making Process

In many ways, ethics may feel like a soft subject, a conversation that can wait when compared to other more seemingly pressing issues (a process for operations, hiring the right workers, and meeting company goals). However, putting ethics on the backburner can spell trouble for any organization. Much like the process of businesses creating the...

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Formal vs. Informal Communication (Examples, Challenges, Best Practices)

The two primary internal communication types are formal and informal communication: Formal communication is communication through pre-defined channels set by organizations. They are typically conveyed from top leadership to various departments that funnels down to lower level employees. It is backed by organizational procedure, and it is necessary to fulfill the goals of the organization. Informal...

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What Is Active Listening? (Examples, How-to’s, Best Practices)

Active listening is when someone fully concentrates what is being said instead of just passively hearing a speaker. It involves all senses to become fully engaged in the messages that are being conveyed by whoever is actively communicating. This term can also be called “effective listening,” and can easily be related to business communications. People...

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What is Organizational Citizenship Behavior? [Types, Examples]

  What is Organizational Citizenship Behavior? Part 1 Organizational Citizenship Behavior Upsides Part 2 Organizational Citizenship Behavior: Types and Examples Part 3 Organizational Citizenship Behavior Best Practices Part 4 Part 1 What is Organizational Citizenship Behavior (OCB)? Most employees understand that their primary duty is to do the work that is assigned to them, stay...

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What Is a Steering Committee? How to Organize It? [5 Essential Steps]

  What Is a Steering Committee? Part 1 Steering Committee Challenges Part 2 5 Essential Steps to Organize an Effective Steering Committee Part 3 Developing a Steering Committee: Best Practices Part 4 Part 1 What Is the Purpose of a Steering Committee? Steering committees are advisory bodies that are made up of senior stakeholders or...

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