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Anatomy of a Perfectly Implemented Internal Communication Strategy & Plan

As work becomes flexible, teams become remote, and companies spread across the globe, so internal communication becomes an increasing challenge. From the newest startup to the largest Fortune 500 company, every business relies on employees as their most valuable asset. In addition, team communication is vital to managing and keeping those employees engaged and on...

8 Powerful Habits of Companies Who Build Great Client Relationships

Defining Your Company’s Professional Voice Part 1 8 Key Habits for Building Great Client Relationships Part 2 Part 1 Defining your company’s professional voice Your company’s professional voice is how you communicate to showcase your company’s brand and personality. Developing it for ongoing client relations is a very similar process. Here are a few questions to...

Giving Performance Feedback: Proven Techniques and Examples

The numbers are in. More and more major companies who rely on top employee performance, from General Electric to Accenture, are ditching annual performance reviews. The reasons are plentiful. They’re expensive. They take up far too much administrative time. And fundamentally, they just don’t work. Business professor Samuel Culbert has called them “just plain bad...

How To Breakdown Data Silos: Problems and Solutions

In an age where we collectively generate more information in a day than we used to in a century, the challenge becomes how to identify and avoid one of the most insidious obstacles in the path of every modern company: data silos. What is Data Silos? Part 1 Why Do Data Silos Occur? Part 2 The Hidden...

One on One Meetings: Actionable Techniques and Best Practices

There is a vital productivity tool that many managers and team leaders avoid or overlook. Elizabeth Grace Saunders, the author of How to Invest Your Time Like Money, has called them “one of the most important productivity tools you have as a manager.” They’ve been called “the Manager’s Swiss Army Knife” because of how many...