Job Knowledge Performance Review Phrases (Examples)

Job Knowledge Performance Review Phrases: Positive & Negative Feedback Examples

Job knowledge is a crucial aspect of an employee’s performance in the workplace. Regular performance reviews can facilitate constructive discussions that lead to personal and professional growth, as well as better workplace cohesiveness. Positive feedback acknowledges an employee’s strengths and accomplishments, while negative feedback highlights areas that need improvement.

Job Knowledge Performance Review Phrases

Positive Feedback Examples

Here are some examples of positive feedback for job knowledge performance:

  • She always takes available opportunities to increase her knowledge of relevant job skills.
  • He consistently demonstrates a deep understanding of his job responsibilities.
  • She willingly shares her knowledge with coworkers and contributes to a collaborative learning environment.
  • He maintains an up-to-date level of professional and technical knowledge, ensuring his expertise remains relevant.
  • She applies creative thinking to address challenges and improve processes within her job role.

Negative Feedback Examples

The following are some examples of negative feedback regarding an employee’s job knowledge performance:

  • He struggles to keep up with new developments in his field, which negatively impacts his job performance.
  • She does not consistently demonstrate a thorough understanding of her job responsibilities.
  • He avoids sharing knowledge and collaborating with coworkers, limiting the team’s collective learning.
  • She fails to apply new knowledge to her work, leading to outdated approaches and reduced effectiveness.
  • He exhibits a lack of creativity in problem-solving, limiting his ability to address complex job-related challenges.

See also: 100 Performance Review Phrases for Job Knowledge, Judgment, Listening Skills

Domain Expertise
  • She consistently demonstrates a deep understanding of industry standards and best practices.
  • He quickly grasps new concepts and technologies and applies them effectively in his work.
  • She is able to communicate complex technical concepts in a way that others can easily understand.

Negative feedback examples for domain expertise:

  • He struggles to keep up with updates and advancements in his field, which impacts his job performance.
  • She has difficulty understanding the nuances of the technology she works with and often requires assistance.
  • His lack of knowledge about industry standards has led to some errors and inefficiencies in his work.
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Problem Solving Ability

Problem-solving ability refers to an employee’s skill in identifying and resolving issues, as well as their ability to think critically and analytically.

  • She is adept at identifying potential problems and proactively addressing them before they escalate.
  • He consistently develops creative and effective solutions to challenging technical issues.
  • She is skilled at breaking down complex problems into manageable tasks and coordinating their resolution.

Negative feedback for problem-solving skills:

  • He tends to overlook problems, which can result in bigger issues down the line.
  • She becomes overwhelmed by complex problems and often relies on others to find solutions.
  • He lacks the ability to think critically and analytically, which can hinder his problem-solving capabilities.

See also: 174 Performance Feedback Examples (Reliability, Integrity, Problem Solving)

Communication Skills

Effective communication is crucial in the workplace as it helps build relationships, resolve issues, and propel projects forward. Here are some examples of positive and negative feedback phrases for communication skills:

  • She actively engages in team meetings and offers valuable input and ideas.
  • He communicates clearly and concisely, making it easy for team members to understand his thoughts.
  • She consistently follows up with colleagues, ensuring that tasks are completed on time.

Negative feedback examples:

  • He tends to interrupt his colleagues during discussions and should work on listening to others.
  • She tends to use confusing jargon making it difficult for others to follow her reasoning.
  • He tends to forget to share important information, causing delays in project completion.

See also: Performance Review Phrases for Communication and Interpersonal Skills

Teamwork and Collaboration

Teamwork and collaboration are essential for ensuring that a team’s goals are efficiently met. Here are some examples of positive and negative feedback phrases for teamwork and collaboration skills:

  • He consistently takes on additional responsibilities and helps out team members when needed.
  • She actively listens to her team members’ opinions and incorporates their feedback in her decision-making process.
  • He recognizes the strengths of each team member and delegates tasks accordingly, ensuring maximum productivity.
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Negative feedback examples:

She prefers to work independently and often avoids collaborating with her teammates.

He frequently dismisses the ideas of his colleagues, making it difficult to build a collaborative environment.

She often micromanages and fails to trust her teammates, which can hinder overall team performance.

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More Examples:


General Job Knowledge Phrases

  • Has a good understanding of the company’s mission and values
  • Demonstrates a strong grasp of their role and responsibilities
  • Shows a willingness to learn and improve
  • Understands how their work contributes to the company’s goals

Technical Job Knowledge Phrases

  • Has a strong understanding of industry-specific terminology
  • Demonstrates proficiency in using relevant software and tools
  • Shows a deep understanding of technical processes and procedures
  • Is able to troubleshoot technical issues effectively


  • Demonstrates a clear vision for the team and the company
  • Is able to motivate and inspire team members
  • Leads by example and sets high standards for others to follow
  • Is able to delegate tasks effectively and trust others to complete them

See also: Leadership Feedback Examples (Strengths & Areas of Improvement)

Time Management

  • Is able to prioritize tasks effectively
  • Demonstrates punctuality and meets deadlines consistently
  • Uses time-tracking tools effectively to manage workload
  • Is able to balance competing demands and adjust priorities accordingly

See also: 150 Performance Appraisal Phrases (Teamwork, Technical Skills, Time Management)

Customer Service

  • Demonstrates a deep understanding of customer needs and expectations
  • Is able to handle difficult customers with professionalism and empathy
  • Is able to resolve customer complaints effectively
  • Is able to provide accurate and helpful information to customers

See also: 242 Performance Appraisal Examples (Creativity, Accountability, Customer Satisfaction)

Tips for Providing Constructive Feedback


Balance Positive and Negative Feedback

It’s essential to provide a balanced mix of positive and negative feedback in a performance review to maintain motivation and self-esteem. Highlight the employee’s accomplishments and praise their efforts, while addressing areas that require improvement. This approach shows that you recognize their hard work and are invested in their growth. For example:

Example 1:

  • Positive: “You consistently meet deadlines and produce high-quality work.”
  • Negative: “However, your communication with team members could be more proactive.”
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Example 2:

  • Positive: “Your presentation last week was well-researched and provided valuable insights to the team.”
  • Negative: “I noticed you had difficulties managing your time effectively during the project, resulting in late submissions.”

Focus on Improvement and Future Development

Constructive feedback should always emphasize the employee’s potential for growth and improvement. Offer specific suggestions on how they can enhance their skills and performance, and set realistic goals for future development. This perspective encourages the employee to take ownership of their progress and fosters a positive work environment. For example:

  • “To improve your time management skills, consider using a task-tracking tool and setting regular check-ins with your supervisor to ensure timely completion of tasks.”
  • “To strengthen your communication skills, attend a workshop or seek guidance from a mentor with strong interpersonal skills.”


Incorporating both positive and negative feedback in job knowledge performance reviews is essential for employee growth and development. It allows employees to understand their strengths and areas where they can improve.

When providing feedback, it’s important to be specific and give examples of situations that demonstrate an employee’s competency or areas needing improvement. Utilizing a variety of phrases and sentence structures can make the feedback more engaging and relatable for the employee. Try to maintain a friendly tone of voice while discussing both positive and negative aspects of an employee’s job knowledge.

Posted in: Performance Reviews