Travel and accommodation companies have a unique opportunity to create vision and mission statements that reflect their commitment to providing customers with exceptional service. A good mission statement should encompass the company’s values, goals, and objectives for providing quality travel and accommodation services and the company’s commitment to making sure that its customers have an enjoyable experience from start to finish.
How do you write a good mission statement?
Crafting a strong mission statement can help your organization stay focused, articulate its values, and attract the right people and resources. Writing a good mission statement requires thoughtful research, reflection and communication with stakeholders.
- 1. Clarify Your Purpose:
Think about why your organization exists, its core values and objectives. - 2. Identify Your Audience:
Consider who you are trying to reach with your mission statement, such as customers, employees or the general public. - 3. Brainstorm Descriptive Words and Phrases:
Think of words and phrases that accurately describe your organization’s purpose, values and goals. - 4. Combine the Words to Create Your Mission Statement:
Combine the words and phrases you brainstormed into a concise statement that expresses your mission. - 5. Have Others Review It:
Have other people review your mission statement to ensure it accurately reflects your organization.
Learn more: How to Create a Perfect Company Mission, Vision, Values Statement? (Awesome Template)In this article you will find vision and mission statements examples for companies that fall into the following industries:
Travel
A company in the travel industry is a business that provides services related to travel and tourism. This can include anything from booking transportation and accommodations, to organizing activities and excursions. These companies work to make sure their customers have an enjoyable and stress-free experience when they travel. They may offer a range of services, including flights, cars, hotels, tours, cruises, and also they may help with visas and other paperwork required for international travel. Sometimes travel companies also help customers with packing suggestions and tips on what to expect while traveling. With the world becoming increasingly connected, more people are choosing to explore new places, and companies in the travel industry are well-positioned to meet this growing demand.
Accommodation
An accommodation company is a business that provides lodging and other services for travelers and those on vacation. Accommodation companies can be of various sizes and might provide anything from basic bed and breakfast services to luxury resorts. They usually offer a variety of services such as providing meals, arranging transportation, arranging tours, providing entertainment, and more. Accommodation companies are typically run by skilled professionals who understand the hospitality industry and are knowledgeable about the different types of accommodation available to guests. Accommodation companies may provide their own premises or may work with hotels, motels, resorts, and other lodging providers to ensure their guests receive the best services possible. Accommodation companies also have to deal with different regulations related to their offerings and must stay up-to-date with changes in the hospitality industry. This ensures that the accommodation they provide is safe, clean, and up to the standards of their guests. Accommodation companies strive to provide a pleasant experience for their clients by ensuring they are satisfied with their stay.
See also: 20+ Core Values: Examples for Travel and Accommodation Companies
Samples of Vision and Mission Statements: Travel and Accommodation Companies
SouthWest
Dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.
Hyatt
To provide authentic hospitality by making a difference in the lives of the people we touch every day.
TripAdvisor
To help people around the world plan and have the perfect trip.
Virgin America
Virgin America is a California-based airline that is on a mission to make flying good again, with brand new planes, attractive fares, top-notch service, and a host of fun, innovative amenities that are reinventing domestic air travel.
Fairmont Hotels & Resorts
Turning moments into memories for our guests.
Hilton Worldwide
To be the preeminent global hospitality company – the first choice of guests, team members, and owners alike.
Virgin Atlantic
To embrace the human spirit and let it fly.
NATUREAIR
To offer travelers a reliable, innovative and fun airline to travel in Central America.
MGM Mirage
MGM MIRAGE (NYSE: MGM), one of the world’s leading and most respected hotel and gaming companies, owns and operates 24 properties located in Nevada, Mississippi and Michigan, and has investments in four other properties in Nevada, New Jersey, Illinois and the United Kingdom. MGM MIRAGE has also announced plans to develop Project CityCenter, a multi-billion dollar mixed-use urban development project in the heart of Las Vegas, and has a 50 percent interest in MGM Grand Macau, a development project in Macau S.A.R. MGM MIRAGE supports responsible gaming and has implemented the American Gaming Association’s Code of Conduct for Responsible Gaming at its properties. MGM MIRAGE also has been the recipient of numerous awards and recognitions for its industry-leading Diversity Initiative and its community philanthropy programs. For more information about MGM MIRAGE, please visit the company’s website at www.mgmmirage.com.
NWA
Workforce diversity gives us access to a world of different ideas and perspectives. Northwest Airlines is committed to maintaining a corporate culture where men and women of all ages, races, physical abilities, preferences and backgrounds are treated with dignity and respect. At Northwest Airlines we recognize that when diversity is valued and respected the results are improved service, customer satisfaction and a positive community image. We believe our employees make a world of difference and work to maintain an environment where diversity and inclusion is a critical component of our success. Our Diversity Vision To build a high performing environment where individual differences and contributions of employees, customers and business partners are respected and valued, the result of which is a business organization where fairness, trust and integrity govern relationships and the way we do business.
Ritz-Carlton
The Credo: The Ritz-Carlton Hotel is a place where the genuine care and comfort of our guests is our highest mission.
We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience.
The Ritz-Carlton experience enlivens the senses, instills well-being, and fulfills even the unexpressed wishes and needs of our guests.
Motto: At The Ritz-Carlton Hotel Company, L.L.C., “We are ladies and gentlemen serving ladies and gentlemen.” This motto exemplifies the anticipatory service provided by all staff members.
See also: 20+ Core Values: Examples for Travel and Accommodation Companies
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