Request Management Software allows employees from all departments to connect directly to the relevant team by submitting necessary information about their concerns and requests, such as service requests, time off requests, travel requests, project requests, change requests, expense reimbursement requests, and other types of requests. It also provides departments with a transparent space to effectively manage and track a variety of requests in real time.
Request Management Software allows you to:
- Accurately and uniformly collect detailed request information
- Prioritize emergencies and non-emergencies and place urgent requests to the front of the line
- Gauge priority levels and assign requests to the right personnel
- Track status of requests to ensure timely completion
- Instantly get in touch with the relevant team by submitting a request
- Make it easy for employees to submit and process requests
- Keep a database of accurate records about issues
- Provide high-quality service to your employees
- Increase employee satisfaction and improve processes
Request Management Solutions
Forms with predefined fields help your team keep accurate and uniform records.
Use any of these easily customizable form templates (edit it to customize or even create a new one from scratch).
Customizable forms allow you to:
- Easily edit or create forms with zero coding and no technical expertise
- Add different types of fields, edit fields, and remove fields
- Tweak forms easily at any time
Samples of fully customizable forms
- Add an unlimited number of attachments (documents, images, photos, videos, audio notes, files) to a record
- Add, remove, and assign new team members — all with a few clicks, at any time
- No technical expertise is required
Set up and roll out business software in hours, not months.
How to start:
- Create your account and create a new applet by selecting a customizable template. Set up reminders if you want your team members to receive automatic email reminders.
Easily configure who will submit entries and who will view them. - Users will click the “Open Submission Form” button to fill it out and submit it. Set the applet as “Team-wide” if you want all team members to view each other’s records.
Alternatively, you can allow each participant to view his/her own records only and stakeholders to view all entries.
- As soon as a new record is added, participants with “View” rights will receive an email notification and can view it in real time on the Timeline screen.
- The dashboard screen allows you to save time when you want to check a high-level overview, with quick one-click retrieval of the relevant information.
Status Platform:
- Collaborative work
- Easily retrieve data
- Export data or share it online with configurable access permissions for each member
- Allow support for different business scenarios with granular permissions for team members and team guests
- Configure email reminder alerts for your employees
- View data in real time
- Access historical data instantly with powerful search and filters
- Access data from any device with mobile-friendly and easy-to-use interface