Category: Improvement

20 Smart Questions to Ask Leaders

By Status.net Editorial Team on September 19, 2023 — 7 minutes to read

Engaging with leaders in your field often requires asking insightful questions that go beyond surface-level topics. So, equip yourself with a collection of smart and thought-provoking questions that will not only advance your own knowledge but also demonstrate your genuine interest in learning from others’ experiences. When preparing to speak with any leader, take time...

Timeboxing: Mastering Productivity (with Examples)

By Status.net Editorial Team on May 18, 2023 — 5 minutes to read

What is Timeboxing? Time Management Technique Timeboxing is a strategy employed by people who want to develop better time management skills. It consists of allocating a specific time period (or “box”) for each task or activity, with the goal of completing the task within the given time frame. By setting boundaries and deadlines for each...

5 Whys: How to Uncover Root Causes [Examples]

By Status.net Editorial Team on May 18, 2023 — 12 minutes to read

The Five Whys technique is a simple and effective tool for identifying the root cause of an issue. It involves asking “why” repeatedly (up to five times) to dig deeper into the underlying causes of a problem and to uncover the chain of events leading up to it. Developed by Sakichi Toyoda, the founder of...

Empathy in Customer Service (50 Example Phrases)

By Status.net Editorial Team on May 9, 2023 — 6 minutes to read

Empathy in Customer Service: Phrases to Show Empathy and Enhance Client Interaction Empathy plays a crucial role in delivering exceptional customer service. These sample phrases, which are divided into various sections, aim to guide customer service representatives in demonstrating empathy through their choice of words. Utilizing these examples can enhance interactions with customers, making them...

Examples of Empathy (and 38 Empathy Statements)

By Status.net Editorial Team on May 9, 2023 — 4 minutes to read

Examples of Empathy: Relatable Responses Empathy is a powerful tool that allows you to connect with others on a deeper level, fostering understanding and compassion. Throughout this article, you will find examples of empathy in action, along with sample empathy statements to help illustrate how this critical skill can be applied in various situations. See...