Employees with high emotional intelligence are able to navigate complex social situations with ease, and are often seen as effective leaders and team players.

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2000+ Performance Review Phrases: The Complete List (Performance Feedback Examples)

Performance Review Questions: Emotional Intelligence

Based on the answers to these questions, you can determine which rating to assign to the employee for emotional intelligence:

1. Does the employee demonstrate an understanding of their own emotions and how they impact others?
2. How does the employee respond to the emotions of others? Are they able to empathize and respond appropriately?
3. Does the employee build strong relationships based on trust, empathy, and mutual respect?
4. How does the employee communicate with others? Do they use language that demonstrates emotional intelligence?
5. Does the employee manage conflicts effectively, using emotional intelligence skills to resolve issues?

Performance Review Phrases and Paragraphs Examples: Emotional Intelligence

5 – Outstanding

Phrases Examples

– Consistently demonstrates exceptional emotional intelligence skills.
– Shows a deep understanding of emotions and how they impact behavior.
– Effectively manages their own emotions and responds appropriately to the emotions of others.
– Builds strong relationships based on trust, empathy, and mutual respect.
– Effectively communicates with others in a way that demonstrates emotional intelligence.

Example Paragraph

John consistently demonstrates exceptional emotional intelligence skills. He has a deep understanding of emotions and how they impact behavior, which allows him to effectively manage his own emotions and respond appropriately to the emotions of others. John builds strong relationships based on trust, empathy, and mutual respect. He is able to effectively communicate with others in a way that demonstrates emotional intelligence, which has helped him to be successful in his role and build strong connections with his colleagues.

4 – Exceeds Expectations

Phrases Examples

– Demonstrates strong emotional intelligence skills in most situations.
– Shows a good understanding of emotions and how they impact behavior.
– Effectively manages their own emotions and responds appropriately to the emotions of others most of the time.
– Builds strong relationships based on trust, empathy, and mutual respect most of the time.
– Effectively communicates with others in a way that demonstrates emotional intelligence most of the time.

Example Paragraph

Sarah demonstrates strong emotional intelligence skills in most situations. She shows a good understanding of emotions and how they impact behavior, which allows her to effectively manage her own emotions and respond appropriately to the emotions of others most of the time. Sarah builds strong relationships based on trust, empathy, and mutual respect most of the time. She is able to effectively communicate with others in a way that demonstrates emotional intelligence most of the time, which has helped her to be successful in her role and build strong connections with her colleagues.

3 – Meets Expectations

Phrases Examples

– Demonstrates basic emotional intelligence skills.
– Shows some understanding of emotions and how they impact behavior.
– Generally manages their own emotions and responds appropriately to the emotions of others.
– Builds relationships based on trust, empathy, and mutual respect some of the time.
– Communicates with others in a way that demonstrates emotional intelligence some of the time.

Example Paragraph

Alex demonstrates basic emotional intelligence skills. He shows some understanding of emotions and how they impact behavior, which allows him to generally manage his own emotions and respond appropriately to the emotions of others. Alex builds relationships based on trust, empathy, and mutual respect some of the time. He communicates with others in a way that demonstrates emotional intelligence some of the time, but could benefit from further development in this area. While Alex is generally able to navigate emotionally charged situations, there are times when his responses may not be as effective as they could be. Overall, Alex meets expectations in terms of emotional intelligence, but there is room for improvement.

2 – Needs Improvement

Phrases Examples

– Demonstrates limited emotional intelligence skills.
– Shows little understanding of emotions and how they impact behavior.
– Struggles to manage their own emotions and respond appropriately to the emotions of others.
– Has difficulty building relationships based on trust, empathy, and mutual respect.
– Communicates in a way that often lacks emotional intelligence.

Example Paragraph

Emily needs improvement in the area of emotional intelligence. She demonstrates limited emotional intelligence skills and shows little understanding of emotions and how they impact behavior. Emily struggles to manage her own emotions and respond appropriately to the emotions of others, which can lead to conflicts and misunderstandings. She has difficulty building relationships based on trust, empathy, and mutual respect, which can impact her effectiveness in her role. Emily’s communication often lacks emotional intelligence, and she could benefit from further development in this area.

1 – Unacceptable

Phrases Examples

– Demonstrates a complete lack of emotional intelligence skills.
– Shows no understanding of emotions and how they impact behavior.
– Consistently struggles to manage their own emotions and respond appropriately to the emotions of others.
– Has a negative impact on relationships in the workplace.
– Communicates in a way that is often hurtful or inappropriate.

Example Paragraph

Mark’s lack of emotional intelligence is unacceptable. He demonstrates a complete lack of emotional intelligence skills and shows no understanding of emotions and how they impact behavior. Mark consistently struggles to manage his own emotions and respond appropriately to the emotions of others, which has a negative impact on relationships in the workplace. His communication is often hurtful or inappropriate, which can create a toxic work environment. Mark requires significant development in the area of emotional intelligence in order to be effective in his role and work collaboratively with his colleagues.